Refund policy
30-day guarantee
We want you to love your purchase. You have 30 days from the day you receive your order to request a return if you're not happy.
How to request a return
- Email us at latimer_slf@hotmail.com with your order number and the reason.
- We'll reply with the instructions and return address.
- Once we receive the item, we'll confirm your refund.
Conditions
- The set must be complete, clean and in good condition.
- If your item arrived damaged or defective, you don't need to send it back: send us a photo and we'll ship a new one or refund you, at no cost to you.
- If you return the item because you changed your mind, return shipping is at your expense.
Refunds
Refunds go back to your original payment method within 5 to 10 business days after approval. Depending on your bank, it may take a few extra days to show up.
Exchanges
If you'd like a different color or set size, email us and we'll help.