Refund policy

30-day guarantee

We want you to love your purchase. You have 30 days from the day you receive your order to request a return if you're not happy.

How to request a return

  1. Email us at latimer_slf@hotmail.com with your order number and the reason.
  2. We'll reply with the instructions and return address.
  3. Once we receive the item, we'll confirm your refund.

Conditions

  • The set must be complete, clean and in good condition.
  • If your item arrived damaged or defective, you don't need to send it back: send us a photo and we'll ship a new one or refund you, at no cost to you.
  • If you return the item because you changed your mind, return shipping is at your expense.

Refunds

Refunds go back to your original payment method within 5 to 10 business days after approval. Depending on your bank, it may take a few extra days to show up.

Exchanges

If you'd like a different color or set size, email us and we'll help.